At the Friends Place, we offer the tools patients need to reclaim some of what they feel is lost. Our mission is to provide hope, support, and healing in a caring environment.  The creation of the Friends Place (formerly Friends Boutique) came from a conviction that in addition to expert medical care, people with cancer benefit from psychological and educational services to help manage the ways it affects an individual's quality of life.

The Practice Coordinator greets patients, families and visitors promptly in a welcoming and courteous manner. This position is responsible for maintaining the sales floor for cleanliness and safety, per Dana-Farber Cancer Institute Policy and Procedure.

This position’s work location is onsite, full-time on campus in Longwood Medical Area.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

MINIMUM JOB QUALIFICATIONS:

• High school diploma/GED; Post-secondary education preferred
• Experience with Microsoft Office
• Epic or Medical record systems experience preferred
• Retail experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Proficient in using Microsoft Office applications and POS Systems
• Excellent communication, organizational, time management, and customer service skills
• Excellent phone etiquette
• Strong attention to detail
• Demonstrated ability to multi task, while being attentive to customers and patients
• Ability to work with all types of people
• Ability to adapt to and embrace change
• Ability to function as an integral member of a team

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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